What to do When We Think the Recruiter is our Barrier!

by Richard , updated on November 3, 2020

We recently received a response to Karalyn’s blog Should we really hate recruiters, from John (which I’ve transcribed below) and as a fellow job searcher I can really relate to the depth of John’s frustration.

Right off the top I would say to John (and anyone else in a similar position), you have the right to expect nothing but professionalism and excellence from your recruiter of choice.

So if you aren’t getting it, find a new recruitment consultant. Ask around because word of mouth is often the best indicator. There really are good ones out there. You just need to be as determined in your search for a consultant as you are when you’re searching for a job, so happy hunting!

I’d also suggest you have another look at these recent posts on InterviewIQ.

Volunteer your way into a New Job!

Why Can’t Employers see the Forest for the Trees?

Employment in Australia…..doom and gloom……or time to move? This blog in particular is aimed at more mature workers such as myself. I appreciate John’s frustration at being overlooked because of a bias by recruiters and employers towards those with higher qualifications. However there is an undeniable and unstoppable trend towards life-long learning and we ignore the need to upskill and re-educate ourselves at our peril!

It can be a bitter (but necessary) pill to swallow.

And I’d look at all of the recent Blogspotter posts (we really do try to make these relevant to job searchers).

John’s Comment

I’m very glad to have stumbled upon this blog. I’m in the job seeking situation whereby my days are spent scouring the recruitment sites, speaking to recruiters and some potential employers.

Whenever an attractive job appears, I jump on it, ensuring my covering letter is suitably worded, relevant, and will stand out. The same with my CV, ensuring the skills that I’ve gathered with my years of experience, are well promoted.

Many times I’ve approached recruitment agencies, enquiring about a position, e-mailed them my CV and have heard *nothing* back from them. I’ll phone them up about a position I’d like to be put forward for, only to be bluntly told, my experience isn’t relevant. Or, no matter how much experience you have, you *must* have a good degree. Some of them cannot wait to hang up as though I’ve wasted their time.

Now, being honest, I don’t have a degree but I have a couple of Diplomas and other assorted qualifications that ARE relevant to my chosen sector. Plus, there’s years of valuable experience. I am also self-taught in a number of computer related areas.

I do not for a second, disrespect anyone with a degree. If that level of education is what they have to help them in their career, and they’ve worked really hard to achieve that, fair play to them.

I would have liked to say something about those recruiters who show blatant ignorance, a huge amount of snottiness, disrespect, and a total lack of basic manners. However I shall hold back, because I would rather not shower this blog with a string of insults and colourful language.

They make a killing out of other people’s hard work. One recruiter I have been with recently, even botched up a payment causing my account to go overdrawn. They deny responsibility, and the of a manager contradicted herself so many times about this I gave up being nice to her. They haven’t a clue!

In fact, I’m so tempted to go into a “general” commercial recruitment agency, all suited and booted, business like etc. Then, spending however long, registering, filling in forms (they really shouldn’t need forms, when my CV says it all), reading all their terms and conditions, signing my name and dating however many bits of paper they throw at me. Then, all of a sudden. I tear it up, say “sorry, but this really is not for me” before walking out leaving them in limbo. Wasting two hours of THEIR time will hopefully teach those cretins a lesson!

{ 2 comments }

Blog Spotter Seven

by Richard , updated on May 11, 2019

I know you thought Blogspotter had disappeared but fear not!  Here’s what I’ve found for you that’s funny, interesting and clever in the Careers, HR and Recruitment blogosphere.

Often it’s the little things that go so wrong in an interview.  And they can be too numerous to count. The 7 Deadly Job Interview Sins by Donna Fuscaldo at The Savvy Intern might just help you to avoid doing or saying some of the wrong things. And in this extremely competitive and tight job market it might just give you the edge you need.

When it’s time to separate from your military service, how in the world do you translate all your military skills into a civilian resume? Not to fear my patriotic heroes, How to Rewrite Your Military Resume for Civilian Jobs has it all right here and some of the tips are just as relevant for us civilians too!

InterviewIQ has always been an advocate of Employee Attachment theory but we realise that it’s also up to the employee to fit in as well. Over at The Wall Street Journal, Ruth Mantell wants you to know Why Co-Workers Don’t Like You. Read this revealing article and check-yourself-before-you-wreck-yourself on the job.

Negotiating your salary can be an intense experience! Read Afraid to Negotiate? 6 Steps to Getting the Salary You Deserve by Barbara Mannino at Fox Business and you’ll see how being afraid to negotiate can get you less salary and effect your future development. “You don’t get what you don’t ask for” has never been truer!

I’ve saved the best for last with this Funny Job Interview, because sometimes if we don’t laugh we’ll cry!

{ 1 comment }

Do you have an upcoming medical specialty interview?

These can be are competitive and very extremely tough. So I thought I’d grill Impressive Interview’s Deborah Barit, on what it really takes to nail them.

Deborah is an interview trainer and coach. She is Australia’s most experienced trainers of medical specialists. She has a very high success rate. Some of her trainees have topped the interview results, and people fly in from all over the world to see her.

Deborah runs interview training workshops and face to face training, in Melbourne, Sydney, Brisbane and Adelaide. Click here for the latest training workshops.

Deborah has coached and trained all sorts of medical professionals to succeed in interview. This includes (but isn’t limited to) specialists in the following fields.

  • Anaesthetics
  • Cardiothoracic
  • Dermatology
  • ENT/Otolaryngology Head and Neck Surgery
  • General Surgery
  • Neurosurgery
  • Obstetrics and Gynaecology
  • Ophthalmology
  • Orthopaedic surgery
  • Oral & Maxillofacial Surgery
  • Paediatric Surgery
  • Plastics and Reconstructive Surgery
  • Radiation Oncology
  • Radiology
  • Rheumatology
  • Urology
  • Vascular surgery

I recently interviewed Deborah to find out more about the medical specialty interview process and the “nuts-and-bolts” practicalities of how she helps individual candidates.

I found her insights fascinating and I’m sure you will too.

Richard: So Deborah I’m interested to hear more about Medical Specialist Interviews. What are they and how are they different to other interviews?

Deborah: These interviews are very different to what most of us experience in our working life. For a start can be a series of interviews or “stations”, each conducted by a panel of interviewers. Each interview covers a specific area of medical expertise (such as clinical practice, professionalism and ethics or health advocacy) and they all occur in quick succession. So candidates can find themselves being interviewed by a succession of panels all on the same day.

Richard: Wow, it sounds like a lot of pressure and that the candidates would find themselves under intense scrutiny?

Deborah: You’re right Richard. And it’s quite deliberate. It’s critical that the panel can see how the candidates behave and react under pressure, because that’s what they will have to deal with every day they’re working in a hospital. Not to sound overly dramatic but they are at times dealing with life and death issues.

Richard: What sort of questions do they get asked? Do they tend to all be medically based?

Deborah: No they aren’t. Some are very medically focussed because their clinical knowledge and skills need to be assessed.

However many are behavioural interview questions which are far closer to what most of us would be familiar with. These are particularly important because they help the panel to effectively assess the candidate’s interpersonal and verbal skills related to areas such as management and leadership, patient advocacy, professionalism and ethics.

Richard: So I’m assuming Deborah you don’t go near the clinical questions but rather focus on the behavioural questions?

Deborah: I can actually help them with both. Over my years of experience I’ve developed a level of clinical knowledge. But more importantly I can coach and train candidates on how to frame and package even the clinically based questions. In answering questions under intense pressure and stress it’s easy to leave out critical steps that are almost assumed knowledge amongst a group of clinicians. But in an interview the panel needs the candidate to demonstrate their thought process by explaining every step.

This is critical to the candidate’s success and I can really help them with this.

Richard: And what about the behavioural interview questions?

Deborah: Doctors are trained to think in a very linear, methodical way. In making a correct clinical decision they do so through a process of investigation of symptoms and elimination of possible causes to then draw conclusions.

However, in answering behavioural interview questions, candidates often have to think laterally, and this is a very different skill. And it is a skill that is increasingly expected of medical specialists.

Over the years I have developed a battery of behavioural (and clinical) questions that are typically asked in medical specialist interviews. I really test individual candidates by simulating as closely as possible the “real world pressure” conditions that the candidate will experience.

Then I review, train and coach and we practice together. It’s this process that helps the candidate to finely tune their interview skills so they maximise their ability to secure what are hotly contested vacancies.

Richard: OK that makes sense. What are the specific challenges and barriers to success that medical specialist interview candidates face?

Deborah: Well to be frank, the very first challenge many of the candidates face is that despite (or possibly because of) their many years of education they have not had to attend many formal interviews. So they are not perhaps as practiced as others of a similar age. So we have to do some pretty intensive work to get them over that hurdle.

Secondly, many candidates fall into the trap of focussing on themselves and their own agenda in the interview. What I mean by this is they don’t pay enough attention to what the employer is really looking for. The panel all want to know what makes the candidate in front of them stand out from all the others. Many of them have in a broad sense the same qualifications and level of experience. They all by definition possess a good intellect.

When the employer offers a training position in a specialty, they are committing their organisation to a substantial outlay of resources and energy. A candidate has to prove their worth and demonstrate how they will “add value.” The challenge here then is for the candidate to always be thinking “What does the panel really want to know and how can I stand out in the crowd?”

And thirdly, because they’re trained to focus on medical need through linear problem solving, combined with the intense scrutiny of the interview, they can easily forget to mention important phrases or steps.

This is where we can really help them to package their answer.

Many of the panels’ questions are complex and multi-faceted. Sometimes I have to say to them, “Great answer, just one thing, we need to get the words, “the patient” and “patient-centred care” into your answer more to soften your response, because you need to demonstrate your ability to empathise.”

Another example is a scenario based question we use where the candidate may need to explain how they would get a medical history from a patient that is semi-conscious. We tell them that the spouse is present.

They focus on all the ways to find the information directly from the patient or hospital records but forget to mention that they could ask the spouse.

It may seem obvious to an outsider but it’s so easy to forget to say this when under pressure. I coach and train them to remember.

Richard: What other interview tips do you have for medical specialist interview candidates?

Deborah:

  • Don’t give shorthand answers, explain every step.
  • Don’t try to script and memorise your answers. You will end up sounding unnatural and rehearsed. Just review the important points that you need to cover eg. What important points should I cover that relate to medical ethics?
  • Always have examples at hand in answering every question. Relevant examples go a long way to proving what you have said.
  • In preparing for the interview, always look at the question from the panel’s point
    of view. Ask yourself “What are they really looking for here?”

Richard: Wow, in all my years of recruiting I’ve never come across this form of interview process. It was fascinating to hear about it. Thanks so much for your time Deborah.

Deborah: You’re welcome Richard. And just a reminder if anyone wants my assistance just contact me as soon as possible at teamIQ@interviewIQ.com.au.

 

{ 1 comment }

Beating the Job Search Blues

by Richard , updated on November 3, 2020

photo (80)There’s no two ways about it.

Finding a new job is stressful.

It’s an emotional roller coaster ride at the best of times. We have to put ourselves “out there” in a way that makes many of us uncomfortable and can seriously undermine our confidence.

We often have a lot of professional and online assistance at hand to help us through the job search.

Career coaching, recruitment consultants and online job search sites are all readily available. But what can we do to provide the personal support we need? [click to continue…]

{ 11 comments }

I Got My Dream Job and So Can You – a book review

by Richard , updated on November 3, 2020

Pete Leibman has written a book that I just had to review for you because he doesn’t just aim to help you into your next job; Pete commits to get you your dream job.

Now be honest….who wouldn’t want that!

And if you’re like me at all and have found yourself settling for second best in the past then maybe it’s time you gave Pete’s book a serious look.

I should say up front that it may be tempting when you start to read this book to think that Pete may not be “talking” to you, as he has clearly set his target audience as university graduates and other generation ‘Y’ers. The book is also fairly USA-centric which is brilliant if you live in North America, but less so for the rest of us. But I would suggest that you’d be wise to see past this minor criticism, as much of what Pete refers to is still highly relevant and relatable to non American “oldies” like me.

And I must say there’s a lot to like about “I Got My Dream Job and So Can You.”

Like many American’s, Pete is infectiously positive and enthusiastic and he has very successfully infused these traits into his writing, making this book an enjoyable read. More importantly though this is a very well structured, thoughtful and informative book which I suspect could inspire many readers.

Firstly Pete has taken on an ambitious task to not only help you into your dream job but also to give you the best chance of having a dream career. Lofty ambitions indeed in which I believe he largely succeeds. This in itself is a powerful example of what can be achieved when we singularly focus our efforts on our primary goal.

I like the way Pete has structured this book. He has divided it into two parts, firstly to get your dream job and then secondly, to manage that into a dream career. There’s a compelling logic to the book’s structure; which starts by asking us to question the career advice we get and to trust our own judgment. Pete gets us to do this so we can gird ourselves against the doubters who will appear when we go public with our lofty ambitions.

Pete then uses a step-by-step, chapter-by-chapter approach to make your dream job a reality. These include giving yourself a serious image makeover, critically analysing what your dream job really means to you, the power of networking and “advice appointments” and how to ace interviews. There’s also invaluable and in-depth advice for technology dinosaurs such as myself on how to really ramp up your online presence to snag that dream job.

Any job search can be a daunting task; and a serious rethink of our career direction confronts us as we question our career choices to date. Pete has managed to structure the book in a way that helps to reassure the reader and progressively build their confidence.

This extends into the chapters covering career management; starting with an examination of the importance of self belief, what “excellence” really means, work performance, the importance of your life outside work and some advice on how (if you wish) you can take an entrepreneurial next step into your own business.

What I also like is how cleverly this book uses a variety of adult learning techniques to engage the reader. These include Q&A sessions with the author, case studies, personal experience and advice and reader focussed questioning and checklists. Pete has packed this book with highly practical information to help the reader to take action now.

This all adds up to a book whose contents can be practically applied here and now to help with what for most of us can be a stressful and challenging time.

Pete challenges us not to settle for second best and for that reason amongst many, it’s well worth a look.

For more information click this link to Pete Leibman’s website.

{ 4 comments }

Volunteer your way into a New Job!

by Richard , updated on November 3, 2020

It’s well known that Australia has one of the highest volunteer participation rates in the world.

We as a nation are very generous with our time to help the environment and those in need in our communities.

I must admit though that I wasn’t one of those generous souls!

But life has a way of opening our eyes to our shortcomings if we let it. In 2011 my “stable and comfortable” life was turned upside down. I had to leave Sydney and haven’t been able to work full-time since.

What exactly happened that turned my world upside down………?  Nothing that hasn’t happened or will at some point happen to most of us. [click to continue…]

{ 5 comments }