Ford, Qantas, St George, Telstra, Toyota, Commonwealth Bank, Accor, McDonalds, Coles, Dairy Farmers, Bunnings, Skilled Engineering, Woolworths, National Australia Bank, Prouds, Tandy Electronics.
This list reads like a who’s who of Australian Business.
Collectively they employ a significant proportion of the people that work in what is now the 13th largest economy in the world.
But what do these enterprises collectively believe are the most important attributes of a 21st century worker? Well the list may surprise some of you because it revolves around personal attributes and key skills not technical skills or qualifications:
Personal Attributes
- Loyalty
- Commitment
- Honesty and Integrity
- Enthusiasm
- Reliability
- Personal Presentation
- Common sense
- Positive Self Esteem
- Sense of Humour
- Balanced Work and Home Life
- Ability to Deal with Pressure
- Motivation
- Adaptability
Skills
- Communication
- Team Work
- Problem-solving
- Initiative and Enterprise
- Planning and Organising
- Self Management
- Learning
- Technology skills
Why do Australian enterprises value these skills and attributes above all others? It’s a reflection of the following factors:
- Ongoing economic globalisation causing constant and rapidly increasing change.
- The importance of knowledge work and knowledge workers to Australia’s economic success.
- The need for the Australian community to understand the broad issues underpinning globalisation and the knowledge economy and the need to create a community equipped to understand and participate in ongoing change.
- That education and training providers will have a key role in equipping the community for this challenge.
- Enterprises are increasingly seeking a more highly skilled workforce where these generic and transferable
skills are broadly distributed throughout the organisation. - That all young people need a set of personal attributes and skills that will prepare them for both employment and
further learning. - That ongoing employability of individuals depends on them having a set of relevant skills as well as a capacity to learn how to learn.
So now that we know what a worker needs to be more employable, how does an individual go about ‘filling gaps’ in their own personal portfolio?
I’d suggest a great first step is to perform a self-audit. The services of a Career Development Practitioner may be really helpful here. If you’re contemplating professional help you may want to visit the industry body website for The Career Industry Council of Australia
Clearly there’s also a need for education and training bodies to better imbed these personal attributes and skills into course curriculums within the school and higher education systems. Watch their spaces for movement on this.
Should you be interested in further information about Employability Skills I’ve listed some resources here with a brief overview of why I think they may help:
Employability Skills from Framework to Practice
Although this is a resource for trainers there are some very useful and practical activities in here if you want to self-audit your existing skill levels.
Employability Skills for the Future
This government website includes the full Employability Skills report and some interesting case studies.
This brochure gives a great overview of the key points including a table formatted summary of the personal attributes and skills.
{ 10 comments… read them below or add one }
New @InterviewIQ What do Companies Want in an Employee? Technical Skills or Personal Attributes. http://t.co/Kdiu4qFG
New @interviewIQ What do Companies Want in an Employee? Technical Skills or Personal Attributes. http://t.co/bH13A4rf
Latest @interviewIQ: What do Companies Want in an Employee? Technical Skills or Personal Attributes. http://t.co/bH13A4rf
What employers really look for in employees http://t.co/VEVsMGSY and college grads http://t.co/yqVcxmvn
What do employers really look for in a worker, technical skill or personal attributes http://t.co/O1V1RCtN
This is a great post. The fact is that most employers would be much more willing to train employees on technical tasks than to figure out how to instill personal characteristics such as work ethic, agreeableness and ability to work in a team, and communication skills.
These are the soft skills that are hard to define and prove on a resume, but will prompt employers to take a chance on you even if you don’t have quite the technical skill level they’re looking for. If you’re striving to develop these skills you’re already miles ahead of those who aren’t.
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What do Companies Want in an Employee – Technical Skills or Personal Attributes? http://t.co/HR79elOy
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