Can you over-prep for job interviews?

by K B , updated on November 8, 2020

Job interview Preparation – how much is too much?

I coach many people on interview skills. People come to me if they freeze up, lack structure, do not project confidence or are uncertain of how to answer questions – and that’s just the start. The other day, however, I came across a different kind of problem – one of my clients was way too over-prepared.

We started with a mock interview. He knew his stuff. He’d practiced his stuff. It rolled off his tongue seamlessly. After the first question he answered I said – “have you practiced that answer?” He said “how did you know?”

If you are over-rehearsed, or have learned your lines, here’s how I know:

– you don’t watch to see if I understand you. You can tell if I understand you by looking into my eyes at my reaction. Often if you over-rehearse, you just keep talking, focusing on what you want to say, and missing my cues with my body language and expression.

– you use words you wouldn’t normally use in everyday conversation.

– you tend to paraphrase with text-book descriptions of actions you should take. For example, if you are talking about how you have resolved a conflict with other people, you may say: “I acknowledged their concerns.” If you were simply describing what you did, you would talk more about what you said to the other person to “acknowledge their concerns.”

–  you kind of answer the question but  your answer flows too quickly and doesn’t quite hit the mark. Many questions are nuanced. You may, for example, answer the question: “why do you want this job?” with a response that tells me how great you are. “Why do you want this job?” and “why should we hire you?” are not quite the same question.

– you do not sound anything like the person who walked in with me and made casual conversation as we sat down. Your speech is too quick, or too mannered. You are in interview mode.

– I just don’t get a sense that we are talking together. I feel like I am at a lecture, or that you are presenting to a large audience.

My client’s underlying issue could be around a lack of confidence. Perhaps he thinks his experience was not good enough, or he thought each answer needed to be perfect. However in this case more practice with what we were doing was not going to help.

He told me wanted to do whatever it took to stand out. For the moment I have stopped working with him as  I suspected the more we worked on his answers the deeper the problem would become.

I am going to ask a few career experts for a few tips on how to work through this problem.

I’m looking forward to their answers.

Stay with me.


Need to get ahead of the pack for your next interview?

Get our free e-book The 7 Deadly Sins to Avoid at Job Interview!

Deborah Barit wrote this book. She is one of Australia’s leading interview coaches.

To get your free e-book and some of our best interview tips direct to your inbox, simply click on this link.

Here’s what happy readers said about the e-book and interview tips:

“Deborah Barit is a very smart lady…She is good at figuring out what an employer is looking for. It’s like she has ESP, with her help in preparing, I found no surprises in a recent interview and I was prepared for every question….” Cathy, Leichhardt, NSW

“Because I read so many of your posts, I feel as if you were my personal employment coach. I start my new position in two weeks. I had so many obstacles to overcome and each day you posted a solution to my dilemma and how to improve my search. Thank you so much for your input and PLEASE continue to do what you do!”

Click here to get access to the e-book.

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Five Twitter basics to get you found by employers

by K B , updated on November 8, 2020

How important is Twitter to you? Chances are you have more followers on Twitter than any other social media network, mainly because it’s less personal and acceptable to follow complete strangers. I would venture to say Twitter is as important to you as your LinkedIn and Facebook accounts. Some tech recruiters even say they won’t deal with candidates with little or no Twitter presence.

Yet for some reason we tend to neglect what our profile looks like, perhaps because we think nobody really cares or don’t have the time. I believe that’s a mistake for a number of reasons.

Why you need to do it

First off, if you are tweeting in your own name, your Twitter will come up very high in your Google results. Anyone (that’s including employers, recruiters and headhunters) will be able to find your Twitter profile and it should be consistent with your personal brand across other platforms. Second, some tweeters are really particular about who they follow back. Unless you have a credible profile, they might take you for a spammer and you stand to lose followers.

Third, you will want to be searchable for what you do and how you can help others. Imagine a customer searching the net for your type of services, your Twitter account is one channel that you must make the most of.

Here are five simple steps to boost your Twitter profile today:

1. Add a decent photo

The obvious one! Either dig out a nice nice mugshot or see a headshot photographer that can take a few snaps for you. As the photo space is tiny, you will want to get as much of your face in there as possible, the closer up you are the more trustworthy you will come across. Whatever picture you upload, try to keep it the same on your other social media profiles, website and or blog, personal branding is all about consistency. Not having a photo will definitely deter any potential followers, as will your favorite cartoon character.

2. An informative bio please

Right, you only have 160 characters so let’s keep it short and to the point. I would list the main value I am able to add to people starting with the highest value activity. So put your job title, what services you provide and try to inject a little bit of personality at the end. Or if you have it, put your personal brand statement here.

3. Fill in the location field

This field is becoming increasingly important with local Twitter directories such as Twellow listing fellow tweeters in your area. If you are an offline networker, you need to put your correct location on your profile so that you attract the right followers. A final note on location; think what anyone searching for you would enter. If you live in Hoboken, you might want to put Greater New York City – Twitter is a global tool that used correctly will connect you to people from around the globe.

4. Link to your site or blog

This is your free backlink from the good folks at Twitter Inc, don’t waste it by leaving it blank or entering your Facebook or LinkedIn addresses. Always use your own real estate in this field as you will be able to track how many clicks you get from your Twitter profile with the help of analytics software.

5. Set up some lists

By starting to categorize the people you follow in list, you will look like a serious Tweeter. You can have lists broken down to geography, interests, friends or whatever you choose. You will also find that people love getting on to these lists as it adds to their Twitter credibility.

Bottom line

There you have it, five simple steps to pimp your Twitter profile today. Twitter doesn’t give you much space to play with so you have to get it right. Tinker a bit and see what others think of your changes. If you don’t like it, change again. I know from personal experience that whenever I feel like changing my bio I will test it on Twitter first as it’s fast and the updates aren’t sent to any of my friend’s feed’s like on Facebook or LinkedIn.

Tell me what you think, would your Twitter profile impress an employer?

This post is brought to you by the Undercover Recruiter

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Losing your job because of redundancy..What happens now?

by K B , updated on November 8, 2020

With the recent announcement that Borders will close 38 shops and cut 300 jobs in Australia many people will be thinking redundancy right now; either from the flow on economic effect, being worried about their own jobs, or the impact that this may have on their families. Make no mistake. This can be a very emotional time and period of great uncertainty for those of us who face impending job loss. This article comes via Steven Solodky, a career practitioner who has worked with many people experiencing the impact of their position being made redundant.

Here are his suggestions for what you can do during this difficult time.

1. Be compassionate towards yourself

Similar to the stages of loss, an array of emotions may surface including denial, anger, depression and even isolation. If seen as normal and allowed to pass in their own time, you will eventually process these difficult feelings. This will be in your own time and in your own way. Tell your family and friends what you are feeling whenever difficult emotions arise and make simple requests – such as booking time alone, or making an actual date with friends. Most employers provide access to free confidential counselling via an Employee Assistance Program (EAP). Your employer will not know if you access this service. Alternatively, ask your GP for a Medicare or low cost counselling referral.

2. Reconnect with your core values and rediscover what you love to do

Forced change is never pleasant, however over a period of time, it could be seen as a wonderful opportunity to reconnect with what you love doing in life. Many people use redundancy as an opportunity to find a more enjoyable job, change careers, or even start their own business. Others may reconnect or rediscover a lost passion, while learning more about who they are as a unique individual on this planet to bring about positive change. Consider consulting with a career coach or counsellor if you are unsure about potential career options. Ask your employer to pay for these services if a formal outplacement program is not offered (they aren’t required to, but you may be surprised with what the employer may actually do for you).

3. Get a strong foundation

A solid resume and good cover-letter is essential. Once you have a general idea of the types of jobs that you would like to apply for, seek help to write your resume and cover-letter. Your employer will generally offer you an outplacement program, or if not, request your human resources department to read over your resume and provide feedback. Alternatively, find a professional resume writer that you can trust. A good resume writer must have experience in your chosen industry, have a well established reputation, and spend quality time with you to understand your needs. Again, if your employer does not provide a formal outplacement program, ask if they would be willing to pay for a professional resume writer.

4. Proactively manage your finances

Financially it could be very tough, as it could take up to three months or more to find another role – but don’t be afraid to ask for help. Contact Centrelink immediately once you are advised of your role being made redundant. If you suspect you are going to fall behind with bills and repayments, contact the company or financial institution well in advance to negotiate alternative payment arrangements. If you require help negotiating payment arrangements, contact www.moneyhelp.org.au (ask for a referral if you are based outside of Victoria) or find a free financial counsellor in your local area who may act on your behalf.

5. Know your rights and entitlements

Do not leave your employer until you have received a formal letter stating the date your role will become redundant, otherwise you may not be eligible for a redundancy payout. Also check if your employer will offer you an additional financial bonus for staying until the very end. Visit www.fairwork.gov.au/termination/redundancy to know more about your rights. Employers are legally obligated to follow legislative requirements when it comes to redundancy. Contact your human resources department or Fair Work Australia if you are unsure or if think you may have been treated unfairly.

6. Access free training

Free training programs and TAFE courses are often offered to redundant workers. This could be a great way to increase or change your skills. Contact Centrelink or www.deewr.gov.au for more information. Alternatively, ask your employer or human resources department if they would be willing to pay for a short course or TAFE qualification.

7. Let the world know

Redundancy is nothing to be ashamed of. Word of mouth is a very powerful tool and people generally love to help others in need. You never know which friend or stranger could actually connect you with a role. Up to half of positions vacant in Australia are filled through an informal network rather than formally advertised. Remember also to ask your Manager to be a referee – and keep in touch with them so that you can use them as a reference in the future.

Redundancy is not a pleasant experience and potentially will be one of the most challenging experiences in your life. Following the above steps will help reduce the associated stress and hopefully help you discover a very rewarding and exciting new stage of your life. Remember to get lots of support behind you!

Based in Melbourne CBD, Steven Solodky is a Senior HR Consultant specializing in internal recruitment, workplace training, organizational development and outplacement. Outside of this role, Steven works privately as a career practitioner, helping individual clients to grow their professional working life through career, resume and interview coaching services. Visit www.careerontheroad.com for more information.

 

 

 

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Should we really “hate” recruiters?

by K B , updated on November 8, 2020

There have been a few things going around the recruiter blogosphere this week focusing on the service recruitment consultants deliver. Greg Savage wrote a great post: God I Hate Recruiters based on a discussion he’d had with a friend on the cricket field. Yesterday Recruiter Daily posted an interview with a recruiter Ian Bellingham. He said he was amazed at the poor service he’d received from recruiters when he had been recently looking for a job.

It’s sad that this is news.

It seems that many people consider consultants a necessary evil. Research last year from Destination Talent showed that 64% of executives have found a job at least once in their career using a recruitment service. However, 33% had negative opinions, and only 18.66% considered recruitment firms to be effective.

I can’t really see the service job seekers receive and the perception of the service they receive changing in the very near future – for a few reasons.

The commission based business model that agencies use is entrenched. It’s a known model. There’s big money to be made. It takes a brave business to break that model. Sales success is easy to measure and reward. You’re a consultant. You place a person. You meet your money targets. You get the commission.  However, like Greg says, it’s not a model that leads to recruiters looking after the individual. Read my piece on the silent treatment you may receive as a job seeker as a result.

I know that the better agencies do make attempts to measure the level of service individual consultants deliver. However I would be interested to know how effective that measurement is. Some of the perception around recruitment consultants comes from the service they don’t deliver, for example: the calls that don’t get returned. You can’t measure and reward service in the same way you measure sales. There are far too many people in the mix, and it’s far too intangible.

The “perception” that recruiters deliver poor service will not change in the future. It will always be difficult for people to think they are getting good service. When people look for jobs they are vulnerable. Change is traumatic or difficult for most of us. That’s why we put up with jobs we loathe and stay in careers we detest.

Think about this. As a candidate you are always selling yourself. If a recruiter rejects you when you’re feeling vulnerable and you’ve put your best foot forward, you take it much harder than you may when there is less at stake. You can see it as a reflection of your entire career. If you are feeling that way and waiting for a call from a recruiter that comes late or with vague information, you take it out on the person who may have built up your expectations, the recruitment consultant.

So what’s the way of future?

I think there are game changers at play as people become more socially media savvy. Facebook easily connects old friends. Jobs get passed around quickly and easily. LinkedIn also has some interesting features which now allow you to look at an advertised role, then see who is in your network who knows the advertiser. With the technology that allows people to curate candidate information available on the web, and many companies having cash referral schemes, we may see more and more recruitment functions move in house.

That’s just the tip of the tip of the iceberg. We live in interesting employment times.

Stay connected.

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A while ago I received an email from one of my readers.

She went into an agency about one job and ended up discussing three jobs with three different consultants.

She did not end up discussing the role that she applied for and wanted to know if the job actually existed.

This scenario happens all the time. I can think of at least five reasons as to why: [click to continue…]

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Why you should have a professional bio

by K B , updated on November 8, 2020

Most job seekers will use two documents in their job search; their resume and cover letter. That’s a good start, but how about professional bio as well? They are no longer just for authors, musicians and politicians. Anyone that has an online presence across social media and blogging (which is just about everyone nowadays) can benefit from one. This article looks at what a bio is, where it is used and why you need to get one written up sooner rather than later.

What exactly is a bio?

A bio is the story-based version of your professional life. The information provided is similar to that of your CV or resume but the format is less formal. You are free to highlight the bits of your career you are proud of and omit anything that won’t help you. As it is a story, you can throw in interesting snippets about yourself and thus injecting some personality into your bio.

The purpose of a bio is to tell the reader who you are and what you do, listing your experience and achievements, and backing your claims up with facts and figures. All these parts will form the credibility of your personal brand.

When is a bio used?

Your bio can be used a across a number of situations, here are a few:

The ‘About’ page on your website and/or blog, visitors click on this to find out about YOU, not the version of WordPress you use.

The bio/summary/about section of your social media profiles. This is what most people will find when Googling your name. You will need a longer bio for sites like LinkedIn, a micro version for Twitter.

In any marketing materials, proposals and quotes you send out to prospective customers.

Submitted for public speaking, presenting or training pitches (for speaking, you could also use a one-sheet). Designed to give the event organizer a quick overview of what you can do and hopefully book you.

Included in any publications such as books, e-books, reports, professional documents and even guest blog posts you author.

Job search, employers will definitely look at your online bio and oftentimes request it along with your CV or resume as it is more concise than your other documents.

Why should you get a bio?

To stay professional and credible in the eyes of current and potential clients and of course potential employers. Every job seeker, career advancer and professional should develop his or her professional biography today. Whenever you email or leave a message for someone you never dealt with before, you can expect to be checked out online. Your bio is a brand building marketing tool that will entice the reader to want to contact you.

There is stiff competition out there and for you to differentiate, it’s imperative you have a well crafted bio that points out what makes you unique. Your professional bio gives a quick showcase of what sets you apart from the crowd. A bio tells whoever reading it that you are not just doing your day job to pay the rent, it’s your passion and you are proud to tell the world about it. Your bio is the foundation of your personal branding toolkit and it’s potentially the most important text you write in your professional life.

Conclusion

A winning bio can tip the balance in your favor. It’s all about first impressions, and your bio is probably read before you even meet the reader. A convincing bio allows recruiters, HR representatives and hiring managers to understand your strengths and achievements, hopefully leading to that great job opportunity coming your way.

The best part of having a great bio is that it can be used again and again, and you are free to update it whenever you feel like it.

This post comes courtesy of The Undercover Recruiter

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