*Stakeholder (customer) support and service – follows up, listens, interprets and establishes needs.
*Driving improvement initiatives – uses initiative and identifies improvements.
*Tactical and analytical thinking – organises information, sees interdependencies and sets priorities.
*Conceptual thinking – draws on past experience and makes connections.
*Adaptability – listens to others and uses initiative to act within known boundaries.
*Working in a team – acts cooperatively within a team and actively seeks input from others.

I know I could easily answer this question but I think my answer will most likely not be what they are looking for…do you have any advice?. Also I have done a fair bit of work experience, but how do I really make myself stand out, my CV is ok but I want it to stand out. Any advice would be greatly appreciated.

Thanks!

I am not sure about the make up of the NAB assessment centres, although you could contact whomever is running them and just ask about the format. Formats can really vary. Some have aptitude tests, group exercises, role plays and interviews, others may throw in an in tray exercise although that’s generally for more middle managers. I worked as an outsourced consultant as an assessor, for two large recruitment companies. Even if places like the NAB run their processes in-house, often they may bring in contracted assessors. In terms of fairness, the group exercises I’ve been involved in have been generally judged by a consensus of the assessors ratings, so to some extent it eliminates the any bias of an individual. I have had another email about this so I will do some research on what group exercises are being run and post something on the blog.

All the best.

Thanks!